Rofeibi Accessibility Statement
- Our Commitment to Digital Inclusion
At Rofeibi Lubricants International, we believe that performance should never come at the expense of accessibility. Just as our lubricants are engineered to perform under all conditions, our digital platforms are designed to be usable by everyone, without barriers.
We are committed to aligning with global accessibility standards, including:
- EU Web Accessibility Directive (2016/2102)
- China’s Web Content Accessibility Guidelines (GB/T 37668-2019)
- WCAG 2.1 Level AA
Our website is currently undergoing a full accessibility enhancement program in collaboration with Ernst & Young Digital Accessibility Services.
- Current Compliance Status
Status: Partially Compliant – At present, we meet approximately 78% of WCAG 2.1 AA requirements.
We are actively working to address the following areas:
Category | Issue | WCAG Reference | Target Fix Date |
Perceivable | Product datasheet PDFs missing proper tags | 1.3.1 | Q3 2024 |
Operable | Oil selector tool requires mouse for sliders | 2.1.1 | Q4 2024 |
Understandable | Technical jargon in viscosity charts | 3.1.3 | Q1 2025 |
Robust | Screen reader conflicts with chemical formulas | 4.1.2 | Q2 2025 |
- Alternative Access Solutions
While we work on these improvements, we provide alternative ways to access important content:
- 24/7 Accessibility Hotline: +86 18716203666 (voice and text support)
- On-Demand Document Conversion – request via access@rofeibi.com:
- Braille versions of Safety Data Sheets (SDS)
- Audio-described product videos
- Simplified Chinese and English translations
- Exempt Content
In line with EU Directive 2016/2102, Article 1(4), the following content is currently exempt:
- Third-party distributor portals
- Archived technical bulletins (pre-2020)
- Legacy interactive viscosity calculators (new accessible version under development)
- Feedback & Oversight
We welcome and value your feedback—it helps us improve accessibility for everyone.
Report Barriers
- Online Form: rofeibi.com/accessibility-feedback
- Email: accessibility@rofeibi.com (responses within 5 business days)
Supervisory Authority
- China Internet Network Information Center (CNNIC)
- Website: www.cnnic.cn
- Email: accessibility@cnnic.cn
- Continuous Improvement
We conduct quarterly accessibility audits and will publish a full compliance roadmap by December 2024.
“Performance shouldn’t require compromise — whether in engines or in digital experiences.”
— Rofeibi Digital Accessibility Task Force
