At Rofeibi Lubricants, we make sure our products reach riders, mechanics, and distributors around the world safely and on time. Whether you’re ordering a single bottle or a bulk shipment, our logistics network is designed for speed, security, and transparency.

🌍 1. Worldwide Delivery Network

We proudly ship to 200+ countries and regions, supported by trusted global partners.

Standard Coverage

• North America: USA, Canada, Mexico
• Europe: EU, UK, Switzerland
• Asia-Pacific: Japan, Korea, Australia, New Zealand, ASEAN
• Middle East: UAE, Saudi Arabia
• South America: Brazil, Chile

Special Regions

• Russia, Belarus, Ukraine (customs clearance requires prior consultation)

Restricted Zones

• Sanctioned countries (Iran, Cuba, Syria, North Korea)
• Active conflict zones or regions without customs infrastructure

Logistics Partners

• Primary: DHL, FedEx, UPS International Priority
• Secondary: EMS (where postal systems are reliable), China–Europe rail-sea intermodal freight

💰 2. Shipping Rates & Free Shipping Threshold

Retail Customers

• Orders below $150 / €130 / ¥1000 → Actual shipping charges apply (min. $15), delivery in 7–21 days
• Orders above $150 / €130 / ¥1000 → Free standard shipping, delivery in 7–21 days
• Express option (any order) → +$25/€22 surcharge, delivery in 5–12 business days

Business Clients

• Annual spend >$50K → Permanent free shipping (standard & express)
• Dedicated logistics accounts with credit / net terms available

🏛️ 3. Duties & Tax Management

We work to minimize costs for our customers with smart tax solutions.

Key Regional Policies

• EU/UK: IOSS-registered, VAT included in prices (21%)
• USA: Duty-free for orders under $800 (De Minimis rule)
• ASEAN: 0–5% tariffs under China-ASEAN FTA
• Others: Delivered Duty Paid (DDP) by default, with real-time tax estimates

Special Notes

• High-risk inspection countries (Brazil, Argentina, Turkey) may face:
  • 10–15% random inspection fees
  • Biosecurity certificates (~$20/shipment)
• Low-value declarations available (waiver required), though full declaration is recommended

📦 4. End-to-End Tracking & Support

Packaging

• Leak-proof steel bottles, vacuum-sealed trays, waterproof laminate
• UN3481 hazardous material compliant (IATA 4G standard)

Tracking & Assurance

• Hourly GPS and temperature updates (kept under 50°C)
• Proactive customs clearance management
• Seven-stage delivery tracking from factory to your door

After-Sales Guarantee

• Leakage/Damage → Free replacement within 48 hours (no return needed)
• Customs failure → Free reshipment or full refund

⚡ 5. Special Solutions

High-Tariff Regions

• Split shipments (<$100 per parcel)
• “Gift declaration” service (+$8/order)

Urgent Orders

• Europe: 72-hour delivery from German/Polish warehouses (+$10 fee)
• North America: Fast delivery from our NJ warehouse for popular products

Sanctioned/Restricted Destinations

• Dubai transshipment available via 3PL partners

🚛 6. Enterprise & OEM Logistics

Bulk Orders (1,000+ units)

• Full-container sea freight (12MT / 20’ container)
• Air freight pallets (min. 500kg)
• Certificates of origin (FORM E/FTA)
• Cargo insurance (0.3%)

OEM Clients

• Neutral/unbranded packaging available
• Flexible CIF / DDP terms

📊 2023 Shipping Performance

Important Notes

• Liquid shipments may be delayed 1–2 days in extreme cold (Nordic winters).
• Neutral packaging required for some religious compliance markets (e.g., Saudi Arabia).

📞 Contact Our Logistics Team

• Global Hotline: +86 15823433114
• Email: logistics@rofeibi.com
• Live Chat: Available in English & Chinese