Privacy policy

Effective Date: May 1, 2026

At Rofeibi, we are committed to protecting your privacy and ensuring transparency in how your information is collected and used. This Privacy Policy applies to all visitors, customers, and users of our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

●     Full name

●     Email address

●     Phone number

●     Billing and shipping address

●     Company name (for business or bulk orders, if applicable)

●     Payment details (securely processed via third-party providers)

Technical & Usage Data

●     IP address

●     Device and browser type

●     Location (approximate)

●     Website activity and browsing behavior

2. How We Use Your Information

We use your information to:

●     Process and deliver orders (including automotive lubricants, skincare, and related products)

●     Manage wholesale, bulk, or business inquiries

●     Provide order updates and customer support

●     Improve website performance and user experience

●     Prevent fraud and ensure transaction security

●     Send marketing or product updates (only if you opt in)

3. Sharing of Information

Rofeibi does not sell or rent your personal data.

We may share your information with trusted third parties such as:

●     Payment processing providers

●     Shipping, logistics, and customs partners

●     Website hosting and analytics providers

These partners only access the information necessary to perform their services and are required to protect it.

4. International Data Transfers

As we operate globally and ship from international facilities (including China), your information may be transferred to and processed in countries outside your residence.

By using our website, you consent to this transfer.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

●     Ensure proper website functionality

●     Analyze traffic and usage patterns

●     Remember user preferences

You can control or disable cookies through your browser settings.

6. Data Retention

We retain your information only as long as necessary to:

●     Fulfill orders and provide services

●     Comply with legal and regulatory obligations

●     Resolve disputes and enforce agreements

7. Your Rights

Depending on your location, you may have the right to:

●     Access the personal data we hold about you

●     Request correction or deletion

●     Restrict or object to certain processing

●     Opt out of marketing communications

To exercise these rights, please contact us.

8. Data Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is completely secure.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

For questions about this Privacy Policy or your data:

Email: sales@rofeibi.com